Support Center
Get the support you need to make the most of UC Tracker
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Available 9 AM - 6 PM PST
After signing up, complete the onboarding questionnaire to personalize your experience. Then use the quick actions to log bowel movements, food intake, and medications.
It's a medical chart used to classify stool consistency. UC Tracker uses this standardized scale to help you accurately track bowel movement patterns.
Our AI provides probability estimates based on your personal patterns. While helpful for insights, always consult your healthcare provider for medical decisions.
Go to Settings > Subscription in your dashboard, or contact support. Cancellation takes effect at the end of your current billing period.
Yes! You can export all your data in standard formats from Settings > Data Export. You own your health information.
Absolutely. We use end-to-end encryption, HIPAA-compliant storage, and never sell your personal health information.
Learn how to log symptoms, bowel movements, and use the Bristol Scale
Understand predictions, patterns, and health insights
Generate and share health reports with your doctor
Fix common issues and technical problems
UC Tracker support cannot provide medical advice or emergency assistance. For medical emergencies, severe symptoms, or urgent health concerns:
Our support team is here to help you succeed with UC Tracker
Email: support@uctracker.app
Phone: 1-800-UC-TRACK
Hours: Monday - Friday, 9 AM - 6 PM PST
Address: 123 Health Tech Way, San Francisco, CA 94105